PRIVACY POLICY

Privacy Policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

Tide Networks LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy describes how we collect, use, and disclose information when you use our website, software, and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate and improve our Services.

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Company information
  • Account credentials (where applicable)

b. System and Usage Information

  • Device and system information
  • IP address and network data
  • Application logs and usage activity
  • Configuration and diagnostic data

2. Third-Party Integrations (Including Intuit QuickBooks)

Our Services may integrate with third-party platforms such as Intuit QuickBooks.

When you connect a third-party account, we may access certain data from that platform strictly to provide requested functionality, including:

  • Account identifiers (such as company or realm ID)
  • Financial or transactional data (as authorized by you)
  • Basic account and user information

Important:

  • We access this data only as authorized by you
  • We use this data solely for integration, automation, synchronization, and reporting purposes
  • We do not sell or use financial data for advertising or marketing purposes

3. How We Use Information

We use collected information to:

  • Provide and operate our Services
  • Enable integrations and data synchronization
  • Support automation and workflow execution
  • Monitor system performance and reliability
  • Provide customer support
  • Maintain security and prevent unauthorized access

We do not use customer data for unrelated marketing or advertising purposes.

4. Data Storage and Retention

  • We retain information only as long as necessary to provide our Services or meet legal obligations
  • Data obtained through third-party integrations is not retained longer than required for operational functionality, unless explicitly required by the service
  • Logs and system data may be retained for security, auditing, and troubleshooting purposes

5. How We Share Information

We do not sell personal or financial data.

We may share information only in the following limited circumstances:

  • With trusted service providers (e.g., hosting, infrastructure, security) strictly to operate our Services
  • To comply with legal obligations or lawful requests
  • To protect the rights, security, or integrity of our Services

All service providers are required to use data only for the purposes we specify.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit (TLS)
  • Access controls and authentication mechanisms
  • Monitoring and logging of system activity

However, no system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access or request a copy of your data
  • Request correction or deletion of your data
  • Restrict or object to certain processing

To exercise these rights, contact us using the information below.

8. Third-Party Services

Our Services may interact with third-party platforms. We are not responsible for the privacy practices of those third parties. You should review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

Tide Networks LLC
Email: [email protected]
Phone: 813-308-9062